FAQs
General | Policy | Licence | Renewal | Cancellation
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Can I insure my bike online?
We are now offering customers the chance to set up their insurance online; this means provided they are happy with the price and the terms of the policy they can proceed. On most occasions you will not need to be contacted by an advisor but from time to time we will need to call for clarification on certain details or to set up the direct debit.
What if my bike is an import and is unregistered?
Rampdale is a leading broker in the Chinese bike market, we insure many people across the UK and Northern Ireland. As long as the bike is road legal and you have the correct license and CBT (if applicable) to ride it, we don't have a problem! You will need to give us the last 6 digits of the VIN/chassis or frame number for us to be able to provide you with a certificate to get the bike registered with the DVLA. Once you have the registration please call the office and we will amend the policy, sending you a new certificate.
Do I have to tell you about my convictions?
You must inform us when obtaining a quote, setting up or renewing a policy. Failure to do so or any incorrect information given could invalidate your insurance cover and may result in part or in fact the whole claim not being paid.
Do you insure Quads?
Unfortunately we no longer insure Quads.
Do you insure Electric bikes?
Rampdale has a wide selection of Electric bikes on the system. If you can't find the one you are looking for it doesn't necessarily mean we can't cover it. Give our friendly team a call and see what we can do.
Do you insure Cars as well?
We do provide car insurance; if you would like a quote and are over the age of 25 with some no claims bonus please call the office.
Can I set up a Direct Debit if I am under the age of 18?
We do have the facility to pay for the insurance by a deposit and 6 payments via Direct Debit, however if you are under the age of 18 we will require a credit agreement holder. This will need to be someone related to you i.e. Mum/Dad/Carer.
What is the definition of a Garage?
For us to be able to class your vehicle as garaged it must be brick built, four walls, a roof and a lockable door. If you are keeping the vehicle in your home this will be classed as a locked building.
Can I insure a Q plate?
Normally we can insure Q plates but only Third Party Only cover is available, please be aware this is dependant on various details.
Does my policy enable me to ride anybody else's bike?
Riding other vehicles extension is offered on some policies but you would need to meet the criteria of the insurance company. If you are already insured with us on a 351cc or above and not linked into the motor trade you may well have the extension on your certificate. If you are unsure you can always call the office and we will check for you. Please be aware you will not be able to ride a leased/hired or if you own the bike under the riding other vehicles extension.
Can you insure my beloved Harley Davidson?
Rampdale promises to love your Harley just as much as you do, we have a dedicated Harley Davidson scheme that went live on the 1st of June 2010. Please feel free to run a quote through online or give the team a call. Your details will be assessed and if you meet the schemes' criteria we will provide you with an excellent deal!
What is the difference between social, domestic & pleasure including commuting to business use?
Social, Domestic and Pleasure including Commuting entitles you to go to and from one permanent place of work or study. Business use entitles you to go to various different places of work.
Can I increase cover mid way through the policy?
You can't increase cover until your policy is due for renewal or if you are looking to change bike/scooter. You can however decrease cover if you don't feel it's necessary to have the current cover in place.